Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, business name)
• Business information and service preferences
• Communication preferences and consent records
• Information from your interactions with our AI voice services
• Technical information such as IP address, browser type, and device information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI voice services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events (with your consent)
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and fraudulent activity

3. SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive automated SMS/text messages from EquiptBiz at the phone number provided. This includes:

• Service notifications and appointment reminders
• Marketing messages (only with explicit consent)
• Account updates and important service information

Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying STOP to any text message. Reply HELP for assistance.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of EquiptBiz, our users, or others
• In connection with a merger, sale, or acquisition of all or part of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Withdraw consent for SMS/text messages by replying STOP
• Request a copy of your data
• Object to processing of your personal information

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Consent records are retained for compliance purposes as required by law.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: